Ten Steps to Responding to Privacy Complaints

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by Guy W. Giorno
5:5 Education Today 28
November/December 1993

One day, the chair of your school board may receive an ominous letter from the office of Ontario's Information and Privacy Commissioner (IPC). A "member of the public" will have complained that your board has improperly disclosed personal information and has asked the IPC to investigate whether the board's conduct breached the Municipal Freedom of Information and Protection of Privacy Act.