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IAOP Chapter Meeting: Strategic CSR

Where Manulife Financial
South Tower Main - The Jackson Theatre
200 Bloor Street East
Toronto, ON
M4W 1E5
Get directions


A meeting of the IAOP Canada Chapter, chaired by Fasken Martineau, Manulife, CGI, Ryerson University and Xchanging will be held on April 19, 2012, from 12:30 pm to 3:00 pm at Manulife's global head office, 200 Bloor Street East, Toronto.

Strategic CSR

  • Review of CSR Corporate Social Responsibility in Outsourcing Survey and Impact sourcing to benefit poor regions of the world
    Rural sourcing – Rockafeller report on what’s going on in the rest of world and implications in Canada
  • OSFI – Public accountability statement (PAS) and social responsibility statement on how financial institutions help Canadian society, employment and children
  • Customer and supplier perspectives

This seminar will present an overview of the importance of ethical considerations - specifically, Social and Environmental Responsibility - for outsourcing practitioners. It will review the ethical standards that are applicable to outsourcing such as the UN Global Compact, the Global Reporting Initiative, ISO 26000 and other relevant CSR standards, as well the concept of socially responsible outsourcing (SRO), or Impact Sourcing. Case studies from various outsourcing arrangements will be used to illustrate the CSR concepts and to encourage thoughtful participation from chapter attendees. From this meeting, attendees will understand and be able to address the concepts of social and environmental issues in establishing and managing outsourcing contracts.


Dr. Ron Babin, COP, Professor, Ryerson University
Jeronimo De Miguel, AVP Philanthropy and Sponsorships, Manulife Financial


12:30 pm - 3:00 pm


This event has passed - registration is closed.