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Client Work

Insurer procures five-year hosted software solution for core insurance operations

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Confidential Client

Insurer procured five-year hosted software solutions which included licensing arrangements, hosted and managed services, support and maintenance for software.
Fasken advised the insurer’s business team on key business and legal issues and risks associated for hosted solutions. Karam Bayrakal led the legal team in advising on structuring the arrangement, project implementation, SLA metrics and remedies, issues of personal information, data sovereignty, security and audit protocols, disaster recovery and mitigation, limits of liability, and matters related to the jurisdiction-wide integration and licensing of specific companies on to the new platform.



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