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Client Work

Public sector entity procures 5-year arrangement for managed print services and systems

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Confidential Client

Public sector entity procures multi-year arrangement for 1300+ devices throughout the jurisdiction, including device service obligations, fleet-retirement, deactivation and environmentally-responsible disposal; and software licensing, support and maintenance for management software tool and services.
Fasken led the legal team in negotiations with the vendor, including deactivation and environmentally responsible secure removal of current fleet, project implementation of future fleet, SLA metrics and remedies for device failures and availability, issues of personal information, data sovereignty, security and audit protocols, disaster recovery and mitigation, and limits of liability.
The Fasken team was led by Karam Bayrakal and includes Jon Conlin.


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