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Client Work

Public sector financial entity procures large scale "infrastructure-as-a-service" from information systems management corporation

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Confidential Client

Public sector financial entity procures infrastructure-as-a-service from an information systems management corporation. The negotiation of the IaaS agreement included addressing all matters related to scope and metrics of the service, support and maintenance, and security requirements.
Karam Bayrakal was lead co-counsel for the client’s in-house counsel in negotiations with the vendor, including project implementation, SLA and remedies, data sovereignty issues, security and audit protocols, disaster recovery and mitigation, and limits of liability.


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