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Séminaire sur place | Formation

Workers’ Compensation Claims Management

Labour, Employment & Human Rights Group, Occupational, Health and Safety Prevention Services, Occupational Health and Safety & Workers Compensation Group
Quand (ET)
333 Bay St., Suite 2400
Bay Adelaide Centre
Toronto, ON
Obtenir un itinéraire

The Workplace Safety and Insurance Act (WSIA) governs workers' compensation in Ontario. This course will introduce provincial legislation to participants and review the basics of accident reporting, managing workers' compensation claims and reducing accident costs, how decisions are made and the appeals process. Tribunal decisions will be reviewed and discussed in class.

This course, designed by Norm Keith, B.A., J.D., LL.M., CRSP, a leading employment and labour lawyer and author of Canadian Health & Safety Law, focuses on: 

  • Overview of the Workplace Safety and Insurance Act
  • Understanding workers compensation benefits and how entitlement decisions are made
  • Effective accident investigations and completing the WSIB Form 7
  • Effective claims management and cost saving strategies
  • Overview of the re-employment and co-operation obligations for Early and Safe Return to Work (ESRTW) and effective return to work techniques
  • Techniques for managing challenging claims
  • Appealing WSIB decisions and understanding the appeal process


1 day


  • 8:30 am - 9:00 am Registration and Breakfast
  • 9:00 am - 4:00 pm Program
  • 12:00 pm - 1:00 pm Lunch (on your own)


This is an in-person only course.


Operation managers, workers' compensation claims administrators, human resource managers, OHS managers, nurses, physicians, in-house legal counsel, office managers, health and safety members and representatives.


This one day course costs $295 + HST per registrant.

A secured online payment link will be emailed after registration. 

Note: The hours from this non-accredited seminar may be applied towards the 9 Substantive Hours of annual Continuing Professional Development (CPD) required by the Law Society of Upper Canada for Ongoing Members. Please note that this seminar is not accredited for Professionalism Hours and cannot be counted for New Members or for Professionalism Hours for Ongoing Members.

Renseignements sur l'événement

Nick Fan Coordonnateur événements marketing +1 416 868 3511