4.1
The Regulator has, in terms of section 10(1) of PAIA, as amended, updated and made available the revised Guide on how to use PAIA (“Guide”), in an easily understandable form and manner, as may reasonably be required by a person who wishes to exercise any right contemplated in PAIA and POPIA.
4.2
The Guide is available in each of the official languages and in braille.
4.3
The aforesaid Guide contains the description of:
4.3.1
the objects of PAIA and POPIA;
4.3.2
the postal and street address, phone and fax number and, if available, electronic mail address of:
4.3.2.1
the Information Officer of every public body, and
4.3.2.2
every Deputy Information Officer of every public and private body designated in terms of section 17(1) of PAIA and section 56 of POPIA ;
4.3.3
the manner and form of a request for:
4.3.3.1
access to a record of a public body contemplated in section 11 ; and
4.3.3.2
access to a record of a private body contemplated in section 50 ;
4.3.4
the assistance available from the Information Officer of a public body in terms of PAIA and POPIA;
4.3.5
the assistance available from the Regulator in terms of PAIA and POPIA;
4.3.6
all remedies in law available regarding an act or failure to act in respect of a right or duty conferred or imposed by PAIA and POPIA, including the manner of lodging:
4.3.6.1
an internal appeal;
4.3.6.2
a complaint to the Regulator; and
4.3.6.3
an application with a court against a decision by the information officer of a public body, a decision on internal appeal or a decision by the Regulator or a decision of the head of a private body;
4.3.7
the provisions of sections 14 and 51 requiring a public body and private body, respectively, to compile a manual, and how to obtain access to a manual;
4.3.8
the provisions of sections 15 and 52 providing for the voluntary disclosure of categories of records by a public body and private body, respectively;
4.3.9
the notices issued in terms of sections 22 and 54 regarding fees to be paid in relation to requests for access; and
4.3.10
the regulations made in terms of section 92.
4.4
The Guide can also be obtained:
4.4.1
upon request to the Information Officer;
4.4.2
from the website of the Regulator (https://inforegulator.org.za/)
4.5
A copy of the Guide is also available at Information Regulator PAIA Manuals -https://inforegulator.org.za/information-regulator-paia-manuals/ in English, Sesotho and Afrikaans, for public inspection.