A company's proposed transfer to a service provider of the operational responsibility for all or part of its technology- or business process-related functions can be a complex and sensitive undertaking. At Fasken Martineau, our in-depth outsourcing experience, together with our ability to draw upon the expertise found in our full-service firm, enables us to provide you with the complete risk management solution.
Whether you are in the insurance, financial services, healthcare, public sector/government, or other sectors, we’ll manage the RFP process, define the required services and service levels, transition-in and -out processes, pricing structures, benchmark performance criteria, and critical governance structures, and implement dispute resolution mechanisms.
As a result of our extensive experience in acting for both customers and providers, our outsourcing group has accumulated unparalleled knowledge of both customer and provider interests, which allows us to expedite negotiations and to conclude successful deals that survive in the long term.
Our outsourcing team has unique depth. Fasken lawyers are recognized for our skill by respected publications such as Chambers Global, Who’s Who Legal, Best Lawyers, Lexpert, and Practical Law Company.
Each year, our team publishes Outsourcing Transactions: A Practical Guide, Canada’s first and only legal loose-leaf service on outsourcing contracts (now in its 11th edition) We recognize the benefit of being very involved in the outsourcing community; one of our partners drafted the Canada chapter of the Practical Law Company Global Guide to Outsourcing and serves as the Chair of the Canadian chapter of the International Association of Outsourcing Professionals (IAOP); and another partner co-chairs the Legal and Compliance Chapter of the IAOP.
Browse our recent work, read our analysis of current outsourcing issues or contact any of our lawyers to learn more.
