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CASL, the CRTC and the Great Access to Information Debacle

Information Technology Law Group (Fasken Martineau Institute)
Where Fasken Martineau
333 Bay Street, Suite 2400
Bay Adelaide Centre
Toronto, ON
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Earlier this summer, the 2016/2017 Office of the Information Commissioner Annual Report complained “that the [Federal Access to Information Act] continues to be used as a shield against transparency and is failing to meet its policy objective to foster accountability and trust in our government”. Nothing has made this more clear than a recent access request we made to the CRTC for CASL enforcement records, in an effort to supplement those few CRTC findings which have been issued. While the intent was to allow organizations to better understand how to comply with the requirements of the Canadian anti-spam law, what resulted can be best described as a comedy of errors. This case study reviews the resulting access debacle - highlighting the twin problems of an obstructionist CRTC and an overwhelmed Office of the Information Commissioner, as well as an unprecedented 10 year extension - but more importantly points to the crippling failures of an access to information system which is broken.

Note: The hours from this non-accredited seminar may be applied towards the 9 Substantive Hours of annual Continuing Professional Development (CPD) required by the Law Society of Upper Canada for Ongoing Members. Please note that this seminar is not accredited for Professionalism Hours and cannot be counted for New Members or for Professionalism Hours for Ongoing Members.


  • 8:00 am – 8:30 am Registration and Breakfast
  • 8:30 am – 10:00 am Presentation and Q&A

For more information:

Nick Fan
Event Specialist
+1 416 868 3511