Bill 29 on the durability, repairability and maintenance of goods: are you ready for October 5, 2025?

Legislation aimed at protecting consumers from planned obsolescence and promoting the durability, repairability and maintenance of products was passed on October 5, 2023. It amends the Consumer Protection Act by bringing into force various measures to be introduced in five phases, with the next phase taking place on October 5, 2025.

While Québec is already known for being very favourable to consumers and buyers, particularly due to the obligations imposed on merchants and manufacturers regarding the quality and durability of products, this new legislation further strengthens the   Consumer Protection Act and its obligations, especially with regard to:

• ensuring the availability of replacement parts, repair services and the information needed to repair and maintain products that would normally require maintenance;
• prohibiting the sale of goods with planned obsolescence;
• introducing a new legal (statutory) warranty of good working order for certain new goods for a certain period of time;
• introducing a system aimed at eradicating “lemons” founded on the new concept of a “seriously defective automobile”;
• implementing monetary administrative penalties and a significant increase in applicable fines, which may reach up to 5% of a legal person’s worldwide turnover for the preceding fiscal year.

Since being enacted, the Québec government has published several draft regulations clarifying the application of the new provisions introduced by the Act.

This seminar is designed specifically for merchants and manufacturers doing business in Québec, and aims to help them better understand the scope of their new obligations, reduce litigation risks and identify the changes required to ensure compliance with the new requirements under the Consumer Protection Act and applicable regulations.

Topics to be covered by our speakers include:

• What manufacturers and merchants doing business in Québec should know about Bill 29: the Act to protect consumers from planned obsolescence and to promote the durability, repairability and maintenance of goods
• The new regulation governing merchant and manufacturer obligations to disclose information guaranteeing the availability of replacement parts, repair services and the information needed to maintain or repair goods that normally require maintenance
• Two new regulations clarifying the terms of the new monetary administrative penalty (MAP) regime and increasing penal fines

Agenda

• 8h - 8h30 - Arrival of participants and breakfast
• 8h30 - Login
• 8h30 - 10h - Presentation and question period

Cost

This training is offered courtesy of Fasken.

Webinar materials and recording: If you are unable to attend the live training, choose the option to submit materials and recording on the registration page.